Frequently Asked Questions
When do I get my list? How long does it take?Listability2020-11-22T18:51:29+00:00
After you place your order online, we clean your list one final time. This final cleansing & verification process takes about 2-4 hrs during normal business hours. This process ensures that you only receive the most valid, up-to-date email addresses. After your list goes through this final cleansing and verification process, we will email you your cleaned-up list as an excel/.csv file. If we remove any email addresses, we will refund you back for the difference. On average, we remove 15-40% of the emails on your list.
Can I see my list before I buy it?Listability2020-11-22T18:50:38+00:00
Yes! After you build a list online, click ‘Preview List’ to see a sample of your list and the columns/headings that are included.
What is included in my list? What information do I get?Listability2020-11-22T18:50:03+00:00
Please visit our FAQ Page to see what is included on your list.
What format is the list in?Listability2020-11-22T18:49:36+00:00
The list comes as a .csv file. You can use the list in a variety of programs, including Excel.
How accurate are the Email Addresses?Listability2020-11-22T18:49:12+00:00
The Consumer Emails are 90+% accurate, and the Business Emails are 80+% accurate.